This Privacy Policy of Alliance Collection Agencies, Inc. (“Alliance”), applicable to individuals and their use of Alliance’s website, www.alliance-collections.com. Alliance has effected physical, electronic, and internal procedural security protections to safeguard against the unauthorized release of, or access to, personal information of our clients and individuals with accounts placed at our agency for collection. To further safeguard this information, our employees are required to acknowledge their roles and responsibilities with respect to maintaining confidentiality of private information, which includes being knowledgeable of all company policies and regulatory requirements applicable to consumer privacy. Employees are subject to disciplinary action up to and including termination of employment if they fail to follow signed acknowledgments and established company policies and procedures with respect to maintaining the integrity and privacy of the information at Alliance.
Explicit Information Collecting – Alliance Collection Agencies, Inc. may collect, use and store information on the domain you use to access the alliance-collections.com website, the internet address of the site from which you liked directly to Alliance’s website and the date and time of your visit to the Alliance website. This information may be used by Alliance or our vendors to measure the number of site visitors to the various pages on the website or to help make improvements to the information contained within the site. Alliance does use, collect and store the email addresses of users that choose to voluntarily communicate with Alliance via email or through our web based information submission form.
Information Submission Form - Our information form submission function requires individuals to provide us contact information. The information collected as part of the information request submission is used to provide information to those who inquire about our products and services and to handle related business matters or queries by individuals about account specific information. This information is also used to contact individuals when necessary, appropriate and in accordance with our company policies with respect to communication. The information gathered through this website will not be used to notify you about unsolicited products and services. Messages posted or sent through our website may not be secure against interception by unauthorized individuals. For privacy reasons, Alliance may not respond to correspondence received via this webpage regarding a debt that has been placed with Alliance for collection. Individuals who have accounts placed with our agency for collection are encouraged to correspond with Alliance about their account via phone at 1-800-215-1547 or United States Postal Service. Our mailing address is: P.O. Box 1267, Marshfield, WI 54449.
Information Usage – Alliance is a debt collection company. Our interactions and communications with individuals are an attempt to collect a debt and any information obtained will be used for that purpose. When you disclose personal or private information to Alliance, it may be used or disclosed in accordance with the normal course of business of Alliance. Personal information contained in any e-mail sent by individuals may be used by Alliance (at their discretion) to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service that Alliance provides. Alliance does not disclose personal information to third parties except to our clients or to authorized service providers (for example, but not limited to, vendors hired by Alliance to perform a specific business function) – which may be affiliated or non-affiliated companies of Alliance – who assist us in our normal business practices, unless otherwise required by law. In instances where we provide personal information to our clients or service providers as noted herein, the recipients of that information remain responsible for the privacy of such information with respect to the individuals concerned.
Links to Other Websites - This site contains links to other external websites. Alliance is not responsible for the security or privacy practices of these websites, the products or services offered by these websites, or the content appearing at these websites.
Security Methods - Our website is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We may also employ a variety of other mechanisms or tools to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.
Changes to Privacy Policy - Alliance may change this Privacy Policy at any time. The Privacy Policy posted on this website is our current policy effective as of the date noted at the bottom of this document. Any change to this Privacy Policy shall be immediately effective and applies to all users of our website. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Policy since their last visit.
To contact our Privacy Officer as indicated by this Policy, or to address questions regarding the privacy practices of Alliance, please e-mail: compliance@alliance-collections.com . Letters may be sent to the following address: Alliance Collection Agencies, Inc. c/o Compliance Officer P.O. Box 1267 Marshfield, WI 54449 This Privacy Policy is effective February 9, 2017.